Hagley Road team


Ben Palfrey

Branch Manager

Ben started with the company in 2013, bringing to the team over ten years of experience working within customer service. He prides himself on his friendly and trustworthy nature.

Contact Ben Palfrey

Becky Smith

Senior Sales Negotiator

Becky has been with the company since 2001, undertaking various roles during this time. Her current status as Senior Sales Negotiator utilises her people skills.

Contact Becky Smith

Jodie Brown

Sales Negotiator

Jodie joined our team in 2013 as an Administrator and quickly progressed to a Sales Negotiator. She is now working towards her Level 3 Technical Award in Sale of Residential Property, awarded by the NFOPP (National Federation of Property Professionals).

Contact Jodie Brown

Kelly Theodosi

Sales Negotiator

Kelly joined Robert Oulsnam in 2015 as a viewing negotiator and in 2016 was promoted to Sales Negotiator. She brought with her 8 years of customer service experience.

Contact Kelly Theodosi

To minimise risk to clients and our staff we will carry out viewings under strict Covid-19 rules.

Priority will be given to buyers who are proceedable and who provide copies of their ID and proof of funds

Non proceedable buyers may be allowed to view if we are confident of their ability to proceed and the client agrees, some clients may only want priority viewers