Another Great Review for Robert Oulsnam and Company!
At Robert Oulsnam and Company, we receive great reviews every single day. All reviews are very welcome as they are a form of feedback for our staff and also indicate to us that we are on track. Robert Oulsnam and Company are a customer centric organisation and to us, our customers and employees always come first which is why we feel so good when we get a great review.
Great customer service is what sets us apart from our competitors. We ensure that all of our sellers, buyers, landlords and tenants are kept well informed every step of the way. We have several levels of communication with our customers including face-to-face, phone and email. Some of our customers may prefer a specific communication mode over another, for example, we are sometimes asked to communicate via email or phone only. We are always happy to oblige to all customer requests as this is part of the customer experience that we provide.
Our staff has been trained to offer the best service to all stakeholders always. We are patient, attentive, have great communications skills and a deep knowledge of the services that we offer. We have good time management skills, are calm under pressure and above all are great listeners.
Here’s an excerpt from a recent review:
“I had intended to get several valuations but didn’t bother as I felt comfortable with Oulsnam on the first visit. It was straightforward and real. All was very good.”
If you have a house to sell or rent and would like to try us out, you can contact us via this website. If you’ve tried other estate agents and haven’t been happy with the service you’ve received, we would love to speak to you to try and see how we can work together.