Our customers

Providing excellence in customer service

At Robert Oulsnam and Company we have, for 40 years now, delivered a customer-driven service, the primary concern of which is to ensure people find the right home for them, or to achieve a sale with the minimum of fuss and stress during what can be a difficult and taxing time. Our staff aim to be as approachable as possible and can offer help and advice to customers at any point on any of our services, on the property market in general, or specific points regarding the letting or sales process. Our reputation is founded upon ensuring customers feel satisfied and happy with the service we provide and our reviews are testament to the high standards that we aspire to reach.

Below is a selection of phrases used by our customers after their move

Robert Oulsnam and Company was founded over 40 years ago in 1971 and has built a reputation based on Quality, Trust and Expertise. The very ethos of the company is founded on Excellence in Customer Service.

Moving home be it something bigger or smaller, renting or buying, should be an enjoyable experience.

People take great care in choosing the home they want to move to, it is our job to make sure they achieve that move as easily and smoothly as possible.

The company is committed to

Robert Oulsnam and Company are Chartered Surveyors and Estate Agents and are regulated by the Royal Institute of Chartered Surveyors (RICS) who require very high professional standards of the company.

We also have a complaints procedure with appeal to the Ombudsman Service: Property.

The professional bodies we are members of include

RICS - Royal Institute of Chartered Surveyors

SOS - Surveyors Ombudsman Service

NAEA - National Association of Estate Agents

ARLA - Association of Residential Letting Agents

ARMA - Association of Residential Managing Agents

Here you can log in or sign up to the members area of our website.

Once logged in you can amend your personal details, add/amend/delete email alerts and access your saved properties.

New property alerts are sent to your requested email address at your selected frequency once an we publish a new property or a price change takes place.

To manage your alerts, click on the members icon at the top of the screen once you are logged in alternatively you can access this from each and every property.

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