Lettings branch

81 Hewell Road Barnt Green B45 8NL



·       Award winning Letting Agents covering Birmingham and Worcestershire winning the award for the best Letting Agent in the UK in 2017

·       We let more house in our area than any other agent (source Zoopla)

·       A reputation for exceptional customer service born out by the many reviews on both Google and AllAgents

·       Central Letting Office supported by 11 High Street Offices across the region with bright property showrooms and LED window displays

·       Friendly and knowledgeable staff the majority of whom are ARLA qualified who care about each of our customers and are committed to provide the service they expect.

·       Ensuring we have the best technology means all of customers get the latest information they need instantly  whether they are buying or selling

·        All our properties are marketed on the three main portals, Rightmove, Zoopla and OnTheMarket as well as Oulsnam.net, no other agent can match this coverage.

·       Our Fully Managed Service provides a dedicated property manager for each landlord and the option of bespoke rent and legal protection cover

·       Our ethos is to put our customer interests first, we are proud to have helped generations of local families with moving.

The Oulsnam Lettings Department operates out of our Barnt Green office and handles the marketing and management of rental properties across the West Midlands. Robert Oulsnam and Company is a member of several leading organisations including the Association of Residential Letting Agents (ARLA), the National Approved Lettings Scheme (NALS), and the Surveyors Ombudsman Service, which require us to provide the highest professional standards at all times to landlords and tenants. Our Lettings office can help landlords market and advertise their properties, manage leased homes, advise potential tenants and help to find a rental property, and sort out maintenance and legal requirements associated with the lettings process.

The service provided was efficient, we were able to view the property twice and contact the office with any questions when signing the tenancy agreement, it was all very straight forward. - Mr & Mrs W

First class service from start to finish, smooth transition from marketing to being tenanted.  - Mr B

As this was the first time I had decided to let my property, I had no great knowledge of how to go about it.  On the first visit to me by your representative, I was put at ease by her help and advice.  - Mr A

We have dealt with your company before and you gave very good service. We liked the lovey staff who were very thorough, really friendly, courteous and helpful. - Mrs Z  

This was my first rental, so didnt have a clue.  Sam at the Lettings branch at Barnt Green helped me along the way. - Mr M

Apartment made to view was efficient and the viewing was good. Must say ladies in the office were always friendly and helpful; even when I felt my questions were easy or simple. When I collected the keys to do paperwork, a real friendly team. - Ms M

I can't thank you enough.  It's very daunting being a first time buyer but you gave me some excellent advice and guidance on my investment. - Mr G

Very friendly staff, we were given all the relevant information required. - Ms N

This was my second let with Oulsnam's due to the excellent service received regarding my other let. Have no hesitation in returning to you again. We most liked the professional, courteous and pro-active service. - Mrs

I have rented properties before and have found some negativity but Oulsnam’s were so much more efficient and friendly.  Everything seemed to flow well and nothing was too much trouble.  - Ms W

I would like to take this opportunity and give you the praise I feel you deserve.

I have been seeking properties for rent for a few months now.  With my experiences of recent letting consultants,   you truly stand out from the crowd.

You are cheerful,  most helpful, and reliable.    Information and updates are paramount, there is nothing worse than being left in the lurch.    You call when you say you will, and you ask the questions and come back with the answers.

Thank you for restoring my faith in my search for a new home,  it is half the battle!

I value your opinion on properties and locations. I shall certainly be recommending you to others. - Ms W

Lettings area guide

The Lettings Department all of the areas covered by our offices and beyond, from Worcester in the south to Sandwell in the north, from Stourbridge in the west to Solihull in the east as shown by the map below:
Map of Offices

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All branch articles

Michelle Mullins MARLA

Lettings Branch Manager

Michelle joined the company in 2019 and is looking forward to the challenges that lettings has to offer. Having many years’ experience within the lettings industry, Michelle is excited about leadi...

Contact Michelle Mullins MARLA

Thomas Miller MARLA

Assistant Lettings Manager

Thomas joined the Oulsnam team in 2016 having spent several years working in the rental sector in a variety of different areas across the West Midlands. Prior to this he worked in customer service ...

Contact Thomas Miller MARLA

Marie Smith MARLA

Senior Lettings Negotiator and Valuer

Marie joined our Lettings team in 2013 as a Lettings Negotiator and is since been promoted to Senior Lettings Negotiator carrying out market appraisals and ensures the new business team is a success.

Contact Marie Smith MARLA

Susannah Kenyon

Lettings Negotiator and Valuer

Susannah joined the Lettings Department in July 2015. Prior to this she worked in the luxury retail sector for six years.

Contact Susannah Kenyon

Stacy Ward MARLA

Senior Lettings Negotiator

Stacy joined us at the end of 2013 after 9 years working in the hospitality industry. After deciding on a career change with customer service still being a key focus, working in our lettings depart...

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Jasmine Hopper

Lettings Negotiator

Jasmine joined our team in 2018.

Contact Jasmine Hopper

Jackie Barrow

Property Manager

Jackie rejoined us in 2003 and is our Property Manager at Barnt Green. Her hectic family live (five children, two dogs and a cat to name but a few!!) ensures she is constantly on the go but does fi...

Contact Jackie Barrow

Melissa Jeynes

Senior Property Manager

Melissa started working in the lettings industry in 2012 having progressed through a referencing company from an apprentice to managerial position. She then moved to work in property management to ...

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Colette Payton

Property Manager

Contact Colette Payton

Annabelle Scott MARLA

Property Manager

Contact Annabelle Scott MARLA

Lorraine Slater

Lettings Negotiator/Valuer

Contact Lorraine Slater

Sue Perkins

Senior Lettings Accounts

Sue joined the company in 2006 having previously worked as an accountant for an insurance company.

Contact Sue Perkins

Christine Brister

Assistant Lettings Accounts

Christine joined the Lettings department accounts team in 2015 after a working for the block management department since 2014.

Contact Christine Brister

Esther Hayward

Assistant Lettings Accounts

Esther joined the company in April 2018 having spent the previous five years working in a housing association and more recently a local council.

Contact Esther Hayward

Gary Briggs

Viewing Negotiator

Gary accompanies prospective tenants around our properties for rent and has been with the company since June 2011.

Contact Gary Briggs

Paul Edmundson

Viewing Negotiator

Paul accompanies prospective tenants around our properties for rent and has been with the Company since May 2009.

Contact Paul Edmundson

Dawn Haycock

Viewing Negotiator

Dawn joined the company in 2018 and shows prospective tenants around properties to rent.

Contact Dawn Haycock

Alan Miller

Viewing Negotiator

Alan joined the company in 2012 and confidently accompanies prospective tenants around our properties for rent.

Contact Alan Miller

Tracey Rose

Viewing Negotiator

Tracey joined the company in 2018 and enjoy's her job very much. She has two children and two shitzui dogs that keep her very busy. She love to read a good book and loves going out visiting diffe...

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Peter Townsend

Viewing Negotiator

Peter has been our viewing representative since joining the Company in 2000 and confidently accompanies prospective purchases around our properties for sale.

Contact Peter Townsend

Karen Jones

Inventory Typist

Karen joined the company in 2010 as an inventory typist for the lettings department. She works from home but is an integral part of the team.

Contact Karen Jones

Lettings branch case studies

Oulsnam Lettings

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