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Lettings branch

81 Hewell Road Barnt Green B45 8NL

Robert Oulsnam and Company Lettings Department is based in Barnt Green. We handle the marketing and management of over 1200 rental properties across the West Midlands and Worcestershire.

Why Should you use Robert Oulsnam Lettings?

  • Best Letting Agent in the UK, 2017 – The Negotiator Awards;
  • Bronze Award – Customer Experience, 2017 – AllAgents Awards;
  • We let more house in our area than any other agent (source Zoopla);
  • A reputation for exceptional customer service born out by the many reviews on both Google and AllAgents
  • Central Letting Office supported by 11 High Street Offices across the region;
  • Friendly and knowledgeable team, the majority of whom are ARLA qualified and who and are committed to provide the service you expect;
  • Ensuring we have the best technology means you get the latest information you need instantly, whether you are buying or selling;
  • All our properties are marketed on the main portal; Rightmove, as well as;
  • Our Fully Managed Service provides a dedicated property manager for each landlord;
  • Zero Deposit, bespoke rent and legal protection cover options.
  • Our ethos is to put our customer interests first, we are proud to have helped generations of local families with moving.  

Led by Branch Manager, Michelle Mullins, our award-winning team is made up of dedicated letting valuers, property managers, lettings negotiators, accounts personel, inventory clerks and viewing represetatives. This means that we can oversee every aspect of your rental property from initial valuation through to the day to day management of tenant’s requirements.

We are proud that the majority of our are team ARLA qualified, which means that we all have the in-depth industry knowledge and expertise to successfully let and manage your property in an ever-changing legislative industry.

We are very knowledgeable about potential buy-to-let investment opportunities. So, supported by our 11 sales offices, if you are thinking about an investment property, do pop in and pick our brains about the best potential purchase you could make.

So, if you're looking for a letting estate agent that delivers awesome customer service, industry expertise and a friendly, proactive team dedicated to letting your property swiftly and finding you an ideal tenant; why not pop in and speak to one of our team?

Principal Areas Covered:


Lettings area guide

The Lettings Department lets and manages properties in all of the areas covered by our individual 11 sales offices and beyond.  Click the office link for each area to find out a bit more about the areas we cover:


The map below shows the geographical area we cover; from Worcester in the south to Sandwell in the north, from Stourbridge in the west to Solihull in the east:

Map of Offices

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Here at Oulsnam, we would like to extend our thanks to our clients who have continued to support us throughout what was turned out to be an extreme...

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New Recruit for Oulsnam Lettings Team


we have another new recruit in our super busy lettings department

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2019 Letting Market Trends


looking back at our 2019 letting market predictions - did they come true?!

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All branch articles

Michelle Mullins MARLA

Lettings Branch Manager

Michelle joined the company in 2019 and is looking forward to the challenges that lettings has to offer. Having many years’ experience within the lettings industry, Michelle is excited about leadi...

Contact Michelle Mullins MARLA

Thomas Miller MARLA

Assistant Lettings Manager

Thomas joined the Oulsnam team in 2016 having spent several years working in the rental sector in a variety of different areas across the West Midlands. Prior to this he worked in customer service ...

Contact Thomas Miller MARLA

Marie Smith MARLA

Senior Lettings Negotiator and Valuer

Marie joined our Lettings team in 2013 as a Lettings Negotiator and is since been promoted to Senior Lettings Negotiator carrying out market appraisals and ensures the new business team is a success.

Contact Marie Smith MARLA

Susannah Kenyon

Lettings Negotiator and Valuer

Susannah joined the Lettings Department in July 2015. Prior to this she worked in the luxury retail sector for six years.

Contact Susannah Kenyon

Stacy Ward MARLA

Senior Lettings Negotiator

Stacy joined us at the end of 2013 after 9 years working in the hospitality industry. After deciding on a career change with customer service still being a key focus, working in our lettings depart...

Contact Stacy Ward MARLA

Jasmine Hopper MARLA

Lettings Negotiator

Jasmine joined our team in 2018.

Contact Jasmine Hopper MARLA

Darren Barber MARLA

Senior Property Manager

Darren re-joined the lettings team in 2019 after spending 3 years away. Previous experience includes 10 years with Oulsnam’s as a Valuer & Assistant Manager and 3 years in the industry as a Lettin...

Contact Darren Barber MARLA

Mark Anning

Lettings Property Manager

Contact Mark Anning

Jackie Barrow

Property Manager

Jackie rejoined us in 2003 and is our Property Manager at Barnt Green. Her hectic family live (five children, two dogs and a cat to name but a few!!) ensures she is constantly on the go but does fi...

Contact Jackie Barrow

Jessica Macpherson

Property Manager

Jessica joined our Lettings team in 2019 having previously worked in our sales offices. She is currently studying towards her ARLA qualification. In her spare time, Jessica enjoys travelling, socia...

Contact Jessica Macpherson

Colette Payton

Property Manager

Colette joined the team in April 2019 as a Property Manager and has been in the industry for just over 3 years.

Contact Colette Payton

Amelia Pope

Lettings Property Manager

Amelia joined our Lettings office in 2019 after graduating with a degree in fashion business and promotion and previously working in sales. Amelia enjoys her role as a property manager as it allows...

Contact Amelia Pope

Sue Perkins

Senior Lettings Accounts

Sue joined the company in 2006 having previously worked as an accountant for an insurance company.

Contact Sue Perkins

Christine Brister

Assistant Lettings Accounts

Christine joined the Lettings department accounts team in 2015 after a working for the block management department since 2014.

Contact Christine Brister

Esther Hayward

Assistant Lettings Accounts

Esther joined the company in April 2018 having spent the previous five years working in a housing association and more recently a local council.

Contact Esther Hayward

Gary Briggs

Viewing Negotiator

Gary accompanies prospective tenants around our properties for rent and has been with the company since June 2011.

Contact Gary Briggs

Paul Edmundson

Viewing Negotiator

Paul accompanies prospective tenants around our properties for rent and has been with the Company since May 2009.

Contact Paul Edmundson

Alan Miller

Viewing Negotiator

Alan joined the company in 2012 and confidently accompanies prospective tenants around our properties for rent.

Contact Alan Miller

Peter Townsend

Viewing Negotiator

Peter has been our viewing representative since joining the Company in 2000 and confidently accompanies prospective purchases around our properties for sale.

Contact Peter Townsend

Karen Jones

Inventory Typist

Karen joined the company in 2010 as an inventory typist for the lettings department. She works from home but is an integral part of the team.

Contact Karen Jones

Lettings branch case studies

Oulsnam Lettings

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