Stirchley Excells in Sales & Customer Service

News at Robert Oulsnam and Company | 10/01/2019

Delivering Consistently Excellent Customer Service

It’s one of those terribly repeated phrases within any company, that customer service is at the heart of all its actions.  It’s very similar to the phrase “I’m a self-motivated team player who can also use initiative to get a task done” that appears in CV profile section.  It’s something you say, because you’re expected to say it.

However, we like to think that our customer words and feedback say an awful lot more than if we were simply telling you that we genuinely do mean the things we say about the Oulsnam customer service!

A Picture Tells a Thousand Words

Another common phrase, but one that at our Stirchley branch we’ve become quite fond of!

Check out these awesome comments and feedback we’ve had over the past 12 months:

Cards from one client, flowers from another in December!

5-star review on  in October!

5-star Google review! In fact, we’re at 4.8 out of 5 on Google out of a total of 24 reviews, which we’re pretty chuffed with.  We’ll get the 0.2 this year!

Evidently, 2018 was a great year for our Stirchley branch in terms of delivering brilliant customer service. We’re gearing up to make sure that 2019 brings more of the same.  With our super focused sales team, led by branch manager Tim Robinson we know we’re going to achieve it!

To minimise risk to clients and our staff we will carry out viewings under strict Covid-19 rules.

Priority will be given to buyers who are proceedable and who provide copies of their ID and proof of funds

Non proceedable buyers may be allowed to view if we are confident of their ability to proceed and the client agrees, some clients may only want priority viewers