Oulsnam Moseley Sales Branch Achieves Customer Services Succes
Fri 01 Nov 2019
written by naomi baron
We are Thrilled with our Latest AllAgent Reviews
The Oulsnam Moseley team are celebrating this month as we’ve had some great reviews on the AllAgents review site. The Moseley sales office has had a great year of success with its customer service and these reviews follow our gold award for the ‘Best Estate Agency’ in the 2019 British Property Awards.
By: 'angela mcfarlane' - Oct 08,2019
James & Lauren were very efficient and happy to anwer any queries at any time - sale went through quickly with no problems Would recommend very much if thinking of selling up...
By: 'Simon Parry' - Oct 09,2019
Lauren Bell took over as Sales Negotiator part way through the process of selling our property and was prompt and efficient throughout the process. Highly recommended, thank you!...
By: 'Gabi Zielinska' - Oct 18,2019
The customer service I experienced at the Moseley branch was exceptional. The help and support offered to me during the sale of my property went above and beyond. Despite various complications along the way (through no fault of the theirs ) the sales negotiator, Lauren Bell, kept me well informed and regularly chased up issues and queries on my behalf ( often without me asking her to). Her friendly, professional manner helped keep me at ease and calm during the selling process. I honestly can't thank Lauren enough.
allAgents.co.uk is an independent review site for estate agents, letting agents and essentially anyone involved in the UK property chain! That’s why it means so much to us that our clients take the time to put their feedback online, so that everyone can see what customer service means to the entire team.
As a company, we proactively encourage our teams to seek feedback from our clients. Whether these are improvement points or positive comments, it is hugely important to learn from both in order to make our customer service even better.
If you have any feedback for our super team at Moseley, or any other Robert Oulsnam branch, please do click the link to submit one!