As first time buyers, the road to buying a house was unknown and extremely daunting. The first house we viewed was a “run-down” property in Bearwood. The estate agents from Robert Oulsnam arrived on time to show us around and were extremely helpful and able to answer any questions we asked. We decided to put an offer in on the house after some very helpful conversations with the staff at Robert Oulsnam. We had our offer accepted and began the process of buying a house…
Our experience from then on in was extremely positive, we were kept in the loop almost daily by Jenna and her team and were fully informed about what stage in the process we were currently at. I was able to call Robert Oulsnam with any questions and be sure I would receive a helpful and honest answer. This made the process a lot smoother and more comfortable for us.
We did encounter some issues along the way with our survey results and with our solicitors dragging their feet. Again these issues were all resolved with the help of the staff at Robert Oulsnam.
If you are looking to buy or sell a house and want to deal with an estate agent who are professional, organised, helpful, friendly and most importantly, call you back when they say they will then I would highly recommend the services of Robert Oulsnam – we are very satisfied customers. We will certainly be using them when we come to sell our house in the future.
Thanks again to everyone at the Hagley Road branch for all their help and support – we now have the keys to our house and the hard work of renovation has begun!! - Mr I & Ms L
Thanks for all the help and assistance given to us during the sale, it has gone a long way towards making a difficult process easier as you kept us fully informed at every stage. Mr & Mrs S
Thanks to everyone at Oulsnam’s for the polite, helpful and extremely professional work you did on the sale of our house, we couldn’t have asked for better experience. Mr M
Thanks for the professional way in which you sold our house, you were friendly and helpful through the whole process and only took two weeks to find a buyer! We would have no hesitation in recommending you. Mr & Mrs S
Oulsnam dealt very efficiently with our sale with staff having experience and patience to deal with all types of buyers and sellers, we would highly recommend them. Mr & Mrs L