- Always excellent, Jenna and Becky knew from the first moments of the viewing we had to have this home and went all out to make sure we brought it because we loved it immediately we saw it. Mr & Mrs B
- From the beginning everyone who was involved worked very hard and quickly to sell out house and were always available by the telephone when we had any questions. Mr & Mrs B
- From start to finish Oulsnam Hagley Road office were amazing. A really nice team who cared about their customers. They kept us well informed throughout the process and fought our corner with others in the chain. Would highly recommend them to anyone needing to sell/buy property. Mr R & Miss C
- I can’t put into words how helpful Jenna was. Every time I contacted you, you were helpful and went above and beyond what I am sure is expected. Thank you so much for all your help. Ms D
Our experience from then on in was extremely positive, we were kept in the loop almost daily by Jenna and her team and were fully informed about what stage in the process we were currently at. I was able to call Robert Oulsnam with any questions and be sure I would receive a helpful and honest answer. This made the process a lot smoother and more comfortable for us.
We did encounter some issues along the way with our survey results and with our solicitors dragging their feet. Again these issues were all resolved with the help of the staff at Robert Oulsnam.
If you are looking to buy or sell a house and want to deal with an estate agent who are professional, organised, helpful, friendly and most importantly, call you back when they say they will then I would highly recommend the services of Robert Oulsnam – we are very satisfied customers. We will certainly be using them when we come to sell our house in the future.
Thanks again to everyone at the Hagley Road branch for all their help and support – we now have the keys to our house and the hard work of renovation has begun!!
As first time buyers, the road to buying a house was unknown and extremely daunting. The first house we viewed was a “run-down” property in Bearwood. The estate agents from Robert Oulsnam arrived on time to show us around and were extremely helpful and able to answer any questions we asked. We decided to put an offer in on the house after some very helpful conversations with the staff at Robert Oulsnam. We had our offer accepted and began the process of buying a house…
Thanks for all the help and assistance given to us during the sale, it has gone a long way towards making a difficult process easier as you kept us fully informed at every stage.
Thanks to everyone at Oulsnam’s for the polite, helpful and extremely professional work you did on the sale of our house, we couldn’t have asked for better experience.
Thanks for the professional way in which you sold our house, you were friendly and helpful through the whole process and only took two weeks to find a buyer! We would have no hesitation in recommending you.
Oulsnam dealt very efficiently with our sale with staff having experience and patience to deal with all types of buyers and sellers, we would highly recommend them.
Wanted to say 'thank you' but it seems a bit inadequate then a song popped into my head. How can I thank you let me count the ways, friendly, supportive, approachable, wise, reliable, always there.
Having completed the sale of our property in Bearwood,I would like this opportunity to thank you for your personal and diligent service over the transaction. We would certainly engage you and Oulsnam Estate Agents again in the future,and recommend to anyone who wants a first class service. Best wishes
Just thought I’d drop a quick note to say thank you so much for all that you did to make this move happen – we’re all really happy in our new home!
- Service was first class despite dreadful hold-ups and lack of communication due to the buyers solicitors. Mrs A
- We have found the Hagley Road office to be professional and proactive. We had every confidence in their ability to sell our house. We would, and have, recommended Oulsnam’s to our friends and family. Mr & Mrs G.
- Very informative over the phone and couldn’t do more to help us during this exciting but unknown adventure! Mrs W
- Thank you very much for all your help, it has been very much appreciated by us both and we feel you are the only party involved that has come out of this with any credit, for that we are extremely thankful, we just wish others were as competent and helpful. Ms D